The terms covering your Growth plan subscription.
This agreement is between Mancini Business Solutions, LLC ("MBS"), Hampstead, NC, and the client identified by signature below ("Client"). This Agreement incorporates by reference the Terms of Service and Privacy Policy published at mancinibusinesssolutions.com.
As part of the MBS Growth plan, Client will receive:
Client agrees to the following based on their selected plan:
Client authorizes MBS to charge the payment method on file for all recurring fees on the scheduled billing date.
This agreement requires a minimum commitment of six (6) months.
After the 6-month minimum, Client may cancel with 30 days' written notice to hello@mancinibusinesssolutions.com. If Client cancels before completing the 6-month minimum, the full remaining balance for that period is due immediately.
If a scheduled payment fails, Client will be notified and given 3 business days to update their payment method. Failure to resolve within that window may result in service suspension or termination.
If Client already owns a domain, this section does not apply. MBS never becomes the registrant of a domain Client already owns, and no transfer fee of any kind applies to it.
If Client does not already own a domain, MBS may register one on Client's behalf. Unless otherwise agreed in writing, MBS remains the registrant and retains administrative control of that domain for as long as this plan is active. Whenever Client requests transfer of a domain MBS registered on their behalf, whether during the minimum commitment, after it, or at any other point while this plan is active, a $250 domain transfer fee applies. If Client cancels before completing the minimum commitment, this fee is in addition to the remaining balance owed under Cancellation.
Upon cancellation or non-renewal of this plan, whether at the end of the minimum commitment or after, MBS will stop hosting the website and providing the automations included in this plan (including the AI Chatbot, Missed Call Text-Back, automated Google review requests, CRM tools, and, for Growth Pro, the AI Voice Receptionist and lead nurture campaigns). These automations run on MBS's own systems and do not transfer to Client or continue working after cancellation, regardless of file ownership. If Client has completed the minimum commitment and is eligible for file release under Website & File Ownership below, Client is free to move the website to a hosting provider of their choosing, and MBS will provide reasonable assistance with that transfer upon request. If Client cancels before completing the minimum commitment, the terms under Cancellation and Website & File Ownership apply instead.
Client is granted a license to use and publicly display the website for their business throughout the term of this agreement. Upon completion of the 6-month minimum commitment through normal billing and full payment, MBS assigns to Client all intellectual property rights in the custom design, layout, and content created specifically for Client's project. This does not include general-purpose frameworks, templates, or code libraries MBS uses across multiple client projects, or third-party assets (stock photography, fonts, plugins, or similar) licensed rather than created by MBS.
Early buyout. If Client cancels before completing the minimum commitment, Client may buy out the remainder by paying the full remaining balance for that period, as described under Cancellation. Once that payment is received, MBS assigns the intellectual property rights described above and will deliver the website files. A buyout applies only to file ownership. It does not include continued hosting or continued automations. Hosting ends and all automations included in this plan (including the AI Chatbot, Missed Call Text-Back, automated Google review requests, CRM tools, and, for Growth Pro, the AI Voice Receptionist and lead nurture campaigns) stop working upon cancellation and do not transfer to Client, whether or not a buyout is paid.
If Client cancels before completing the minimum commitment and does not pay the remaining balance, MBS retains full ownership of the website, including all intellectual property rights, and is under no obligation to deliver files or keep the site live. MBS retains the right to display completed work in its portfolio unless Client requests otherwise in writing.
Client receives access to their Lead Dashboard (client CRM portal) at no additional cost. Access is scoped to Client's own leads and contacts only. Full administrative access is not included.
MBS will respond to support requests within 2 business days.
By purchasing this plan, Client consents to receive transactional communications from MBS related to their project and account via email and/or SMS. Message and data rates may apply. Separately, during onboarding, Client will have the opportunity to opt in to marketing communications (project updates, promotional emails and texts) and to grant MBS permission to showcase the completed website, business name, and logo in its portfolio and marketing materials. Marketing consent is optional, is not required to purchase or use MBS's services, and may be withdrawn at any time by contacting hello@mancinibusinesssolutions.com or using the opt-out instructions included in any marketing message.
If this Agreement or the associated order form is completed by an MBS representative on Client's behalf, including during a live call or screen-sharing session, Client's verbal confirmation of the terms read aloud by the MBS representative constitutes Client's acceptance of this Agreement to the same extent as if Client had completed the form personally. MBS will read the material terms of the applicable plan aloud to Client before completing the order on Client's behalf, including price, billing frequency, and any minimum commitment. Client will still receive this Agreement by email for independent review and signature following purchase.
MBS may use a third-party automated compliance service to generate and maintain your website's Privacy Policy and Terms of Use. By signing this Agreement, you authorize MBS to input the business details you provide during onboarding into that service on your behalf. MBS is not a law firm, does not provide legal advice, and this service does not constitute legal advice. You remain solely responsible for the accuracy of the information you provide and for your business's legal and regulatory compliance. See We Do Not Provide Legal Advice in the Terms of Service for additional detail.
Unless Client requests otherwise, MBS will include a small "Website by Mancini Business Solutions" credit, linked to mancinibusinesssolutions.com, in the footer of the delivered website. Client may request removal of this credit at any time by emailing hello@mancinibusinesssolutions.com, and MBS will remove it within a reasonable time.
This plan includes AI-powered tools, including the AI Chatbot. These tools are configured and reviewed by MBS but may not handle every interaction perfectly. See the AI Transparency Statement for more detail.
MBS is not liable for losses resulting from third-party service outages, search engine algorithm changes, or actions taken by Client after delivery. MBS's total liability under this agreement in any 12-month period will not exceed the total amount paid by Client to MBS during that period.
This agreement is governed by the laws of the State of North Carolina.
MBS reserves the right to terminate this agreement with 30 days' written notice, or immediately in cases of non-payment, abusive conduct, or violation of these terms. In the event of termination by MBS without cause, any unused prepaid fees will be refunded.
By signing below, Client confirms they have read, understood, and agreed to all terms above.